Where Your Data Sits and Why
We keep one policy for the whole site, and it applies from the moment you open an account. What we hold is what the account needs: your mobile number, your login records, your wallet balance, and the transaction lines that come with a bKash, Nagad or
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Rocket payment. Nothing else gets added quietly. When you send money, our system stores the reference your wallet returns so your balance can be matched and checked later. Support chats and emails sit in a separate record so a case can be followed through to the
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end. How long we keep it depends on your account and on local rules. Close your account and we remove the profile data; the transaction lines stay a while longer, because payment and tax rules in Bangladesh ask for a record of money movement. We do
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not sell your details and we do not hand them to advertisers. This page is written for Bangladesh, but what we can collect and store still depends on your local law and eligible regions. Where a rule in your area limits a type of data, that
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limit applies over this page. If the policy changes in a way that touches your data, the update lands on this page before it takes effect and we flag it inside your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.